BEWARE! Text Message Scam from 'Natwest' Bank - InterSecure UK BEWARE! Text Message Scam from 'Natwest' Bank - InterSecure UK

BEWARE of text messages from 'Natwest'  asking you to verify your account to avoid suspension.

Author: - Internet Security software

Natwest have confirmed other than the fake message the rest are from them.

This new kind of scam can affect anyone, the message came from what looks like the bank claiming that they need to verify the online account to avoid suspension, it came through in the string of legitimate texts from the Natwest bank. This is a real screenshot from a Natwest customer who received this message.

A customer lost £71,000 from a similar scam

The Daily Mail recently reported that a Santander customer received a similar text,  the text informed her that there had been suspicious activity on her account, and that her debit card had been used in a shop. It then advised her to call a 'fraud prevention' number if she did not recognise the transaction.

The customer did not think this was strange because it was in the legitimate thread where she had received all her security codes and messages from Natwest.

The woman said that the man on the line seemed lovely and built a rapport with her, he was able to convince her to confirm her bank details and they promised to send out a new card within 3 days, they told her to dispose of her original card.

Only when she did not receive the new card did she call her bank to be told that all her savings had been taken.

According to the Daily Mail Santander only reimbursed £400, and retrieved £1,850 from the scammers bank account. Santander said: 'When there has been no Santander error and customers have divulged personal and security information, we cannot accept any responsibility for the losses on the account.'

In this Natwest case the customer did the right thing.

When this Natwest customer received this text, she did not click on the link, she contacted Natwest directly by ignoring the message and going to her Natwest account online, when she called Natwest they confirmed that they did not send this message.

InterSecure believes that this could have been sent to hundreds of thousands of customers.

This kind of scam is called SMiShing. The fraudsters may have stolen the information from the dark web and sent out messages using sophisticated systems. It is not hard to fall for this kind of scam. explains how it works:

You receive a fraudulent text claiming to be from a trusted organisation or individual being impersonated by criminals, including the following:

Practical advice on how to protect yourself:

What all smishing messages have in common is:

Websites you visit via smishing messages generally either request confidential details or cause your internet-connected mobile device to be infected with malware.

Phone calls you make in response can either result in confidential details being requested, or be to a premium rate number resulting in exorbitant charges being added to your phone bill.

How to avoid becoming a victim of smishing: