Support - Set Up

To launch the support session please click and follow the instructions.

 

  • Click on "Start Support Session" and a small application will be downloaded to your computer. (This application will be automatically removed at the end of the support session.)
  • Click 'Save File' when the 'Opening FixMeit Client.exe' dialog appears.
  • Click the 'Downloads' button on the toolbar, or press Ctrl+J.
  • Then click the FixMeit Client.exe file and follow the instructions.
  • When you are provided with a Client ID number please let us know.

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