Whilst using/accessing/shopping on the RETAIL ABC Ltd trading as InterSecure.co.uk Website, the Company may ask the Customer to input personal details for identification purposes; such as the Customer’s name, e-mail address, billing and delivery address, credit card and/or other payment information. This information is necessary to fulfil the Company’s contractual obligations. The Customer may also give the Company information by corresponding with us by phone, email or otherwise. The Company confirms that this information will be held in accordance with the registration the Company has with the Data Commissioner’s Office and collected lawfully in accordance to the Data Protection Act 1998.
RETAIL ABC Ltd trading as InterSecure.co.uk will use the Customer’s personal information for the following purposes:
a) Processing orders,
b) Administration of the Website,
c) Statistical purposes to improve the Website and its services to the Customer which may include the use of 3rd party providers specifically and only for this purpose, such as TrustPilot for feedback requests from customers.
d) Notification of changes or improvements may be sent to the Customer regarding product or service changes or reminders that could affect the customers service,
e) To notify the Customer of products or special offers that may be of interest – if the Customer has consented during the registration process.
Customers who consented during the registration process however would prefer not to be contacted, should send their request to firstname.lastname@example.org The Customer should be aware that if the police or any other regulatory authority investigating suspected illegal activities requests the Company to provide personal information, the Company is entitled to do so.
Customer information is used to carry out the Company’s obligations arising from any contracts and provide the Customer with the products and services requested from us. The Company will use the information to process the Customer’s order, collect payment and for other purchase related services such as contacting the Customer by phone or email in relation to the order and for ongoing customer service dealings.
RETAIL ABC Ltd trading as InterSecure.co.uk minimises the amount of personal data that the Company collects. The customer has the right to rectification, erasure, restriction or objection to our ongoing use of personal data. Requests should be sent to email@example.com, we may not be able to remove certain data due to legal, tax or licensing complications.
RETAIL ABC Ltd trading as InterSecure.co.uk will not share Customer’s data with any third parties other than where it is necessary to fulfil the Company’s contractual obligations or Statistical purposes to improve the Website and its services to the Customer as per the clause above.
The Website may only be used for lawful purposes and in a lawful manner. The Customer agrees to comply with all applicable laws, statutes and regulations regarding the Website and its use.
The Customer agrees not to upload or transmit through the Website:
- Any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer,
- Any material which is defamatory, offensive, or of an obscene nature.
Privacy and Security
Information provided to RETAIL ABC Ltd trading as InterSecure.co.uk via the Website is handled with the utmost respect and confidentiality. The site is secured by encrypting information through secure socket layer (SSL) before it is sent to the Company. Irrespective of SSL security, credit card data is not retained on the web server but immediately passed to the internal systems and the data is stored behind a firewall that is impenetrable unless given authorised access. This information is then passed to the relevant Merchant Services to process and authorise payment. Merchant Services operates through a Secure Server and all transactions that take place are encrypted between the Customer’s browser and the Secure Trading Server.
RETAIL ABC Ltd trading as InterSecure.co.uk will take all reasonable care, in so far as it is in their power to do so, to keep the details of the Customer’s order and payment secure. The Customer acknowledges that the Company cannot be held liable for any loss the Customer may suffer if a third party procures unauthorised access to any data provided by the Customer when accessing or ordering from the Website.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org or mailing us at:
Retail ABC Ltd t/a InterSecure
14 Lodge Close Radcliffe GB M26 1QZ
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com or by mail at
Retail ABC Ltd t/a InterSecure
[Re: Privacy Compliance Officer]
14 Lodge Close Radcliffe GB M26 1QZ
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